Gooden Center
A residential drug treatment center for men located in Pasadena, CA. The Gooden Center is a proud member of the National Association of Addiction Treatment Providers (NAATP).

(626) 356-0078
191 North El Molino Avenue Pasadena, CA 91101 US

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Satisfaction Survey

 

Satisfaction Survey

Client Satisfaction data has been collected from client’s upon their discharge from The Gooden Center program. Below is the data analysis beginning in 2008. The most recent Client Satisfaction Survey analysis is for the quarter ending March 31, 2016. 

In the survey, a Likert Rating scale is used for answering each of the 37 questions:

0 = Terrible;

1 = Mostly Dissatisfied;

2 = Mixed;

3 = Mostly Satisfied;

4 = Delighted.

Question #37 asks, “Overall sense of satisfaction with the services”

The Gooden Center Staff  The average rating was 3.58

Below are the reports for each given time period. Please click on the links to view.

The report for 2008-09 »

The report for 2009-10»

The report for 2010-11»

The report for 2014 »

The report for 2015  »

The report for 2015-16 »

Outcomes Survey

Clients are also surveyed 30 days and 6 months after discharge from the program. 

Click here to view the Outcomes Survey report for four quarters ending March 31, 2012.